The Health Insurance Portability and Accountability Act (HIPPA) privacy rule requires safeguards for the exchange of healthcare information. Every industry has caught onto this idea. Even the medical world is using tech to keep patients up to date and in the loop. Tech can also be used to keep members of medical teams up to date with current information.
However, the situation is a little different in medicine because the healthcare industry is bound by rules and regulations. The physician can then deliver diagnostic results, preventive care advice, and other healthcare information securely to the patient. In addition, all patient-provider communication remains part of the patient’s HIE community record for later reference.
Here is some of the most popular HIPAA compliant medical messaging solutions use in tele medicine today.
- 24-Hour Availability: Many medical centres turn to 24-hour answering services to help them better manage their patients and to provide their patients with a higher standard of care. You never know when a patient is going to need medical attention and you want to be prepared. Unfortunately, it is not possible to have medical staff on duty all the time. The cost of this would be phenomenal, and that’s why medical practices have been outsourcing after hours calls by hiring a HIPAA Complaint answering services.
- Imprivata Cortext: It is the secure communications platform for healthcare that facilitates care coordination by allowing physicians, nurses, and patients to connect, communicate, and collaborate securely from any workstation or mobile device. Imprivata enables a “read” status sign on the message. This means that doctors will be able to tell as soon as someone has received the information they needed.
Imprivata Cortext enables healthcare organisations to:
- Empower providers with secure communications.
- Improve care team communication.
- Secure patient health information.
- Tiger Text: It is a secure enterprise text messaging platform that meets HIPAA requirements for electronic communication. It can be used by an organisation to communicate protected patient health information, send media such as pictures and video, or send group texts to multiple providers. It was an easy and effective way to maintain communication although there was suspicion, never directly confirmed by patients or their families, that seeing providers using their smartphones instead of pagers would be seen as disrespectful or worse.
- ZixMail: It is the desktop email encryption solution that provides individuals with a high level of security in their email communications. It’s an easy-to-use service that lets users encrypt and decrypt emails and attachments with a single click. It can be downloaded and installed in minutes, and it integrates with corporate email systems and Web-based email. This ensures email can be securely sent to any user, anywhere and on any mobile device.