WWS – Correspondence Management Solutions Effectively Manage the claims-related communications Payer correspondence represents a variety of health plan/payer communications. This includes, but is not limited to, payment denial explanations, additional documentation requests, authorization approvals, authorization rejections, patient medical necessity determinations, and a claim that is under review. In order to respond effectively to the payer, it is important that the right communication reaches the right person in a timely way. Most DMEPOS organizations struggle with processes for keeping up with never-ending medical record requests. The time it takes to manually input information from paper letters into billing systems and denial management systems is a waste of staff time. WWS Correspondence Letter Systems extracts information from an OCR system, which can then be used to automatically complete the outstanding tasks in getting the claim paid. WWS’s proprietary processing system streamlines the information transfer process, eliminating manual, arduous work and facilitating smooth communication between departments. This technology also helps reduce errors, which can lead to revenue cycle delays or denials. Proactively Manage Insurance Communication GET STARTED TODAY
