Martin Jacob

Health Insurance Portability and Accountability Act of 1996, or HIPAA, is a group of regulations that medical providers must follow to ensure that all patients’ charts, accounts and records are handled properly.Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process…

What is Physician Burnout? Physician Burnout is a long-term stress reaction characterised by depersonalise, including cynical or negative attitudes toward patients, emotional exhaustion, a feeling of decreased personal achievement and a lack of empathy for patients.. Burnout can have a significant impact on organisational productivity, morale, costs and the quality…

Core values are what support the vision, shape the company and reflect what the company values. They are the essence of the company’s identity the principles, beliefs or philosophy of values. Core values help companies in the decision making processes.Core values educate clients and potential customers about what the company is about and clarify…

According to American Medical Association (AMA), doctors can legally charge patients for missed appointments, but only if they follow in line with a few stipulations. Such as, patients may be charged if they fail to cancel within 24-hours of their scheduled appointment. It is increasingly common for physicians to charge their…

Providing alternate ways for patients to keep in touch with your healthcare adds value to your organisation. One obvious example is requisite direct engagement with patients through a patient portal. Before Meaningful Use, the patient portal was a rare beast indeed, but now, nearly every provider has one. They will appreciate communicating with…